SPV® Mobile 2.15 2.15.40

Mobile Field Service Software

Service Pro® Mobile is designed to enhance customer satisfaction, improve technician utilization, and boost service efficiency in the field service industry.

Customers nowadays have increasingly elevated expectations, and empowering field service technicians with real-time information can help them exceed those expectations effectively. Service Pro Mobile enables technicians to access crucial customer, asset, inventory, and warranty information promptly, resulting in quicker job completion and a higher success rate on first-time responses.

Service Pro Mobile offers several key benefits:

• Functionality in any environment: Technicians can use the software in areas with or without wireless network connectivity.
• User-friendly interface: Intuitively designed features make mobile field service management more efficient and user-friendly.
• Seamless integration: The software integrates harmoniously with Service Pro®, avoiding duplication of efforts and extending top-tier field service productivity into the field.
• Flexible deployment options: Choose between on-premise or cloud deployment based on your organization's needs.
• Comprehensive service capabilities: Technicians can handle work orders and inspections using a single device and application - Service Pro Mobile.

Service Pro Mobile enables field service personnel to carry out various tasks efficiently, including:

• Status updates
• Alert notifications
• Built-in text messaging
• Scheduling with a technician calendar
• Managing work orders
• Accessing site contacts and equipment assets
• Tracking warranties, technician time, and inventory
• Conducting asset inspections and recording service history
• Capturing photos and signatures
• Tracking technician locations using GPS

Note: Continuous use of GPS in the background might impact device battery life.